> ## Documentation Index
> Fetch the complete documentation index at: https://docs.replyify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connections

> Connect and manage your email sequencers

Connections link Replyify to your email sequencers, allowing replies to flow into your unified inbox automatically.

## Supported Platforms

Replyify integrates with popular cold email platforms:

| Platform       | Status      | Auth Method            |
| -------------- | ----------- | ---------------------- |
| **Instantly**  | Available   | API Key                |
| **EmailBison** | Available   | API Key + Instance URL |
| **Lemlist**    | Coming Soon | API Key                |

## Creating a Connection

### Instantly

<Steps>
  <Step title="Get your API key">
    1. Log in to your Instantly account
    2. Go to Settings → Integrations → API
    3. Copy your API key
  </Step>

  <Step title="Add connection in Replyify">
    1. Navigate to **Connections** in Replyify
    2. Click **Add Connection**
    3. Select **Instantly**
    4. Enter a name for this connection
    5. Paste your API key
    6. Click **Connect**
  </Step>

  <Step title="Configure webhook in Instantly">
    1. Copy the webhook URL from your new connection
    2. In Instantly, go to Settings → Webhooks
    3. Add a new webhook with your Replyify URL
    4. Select "Reply Received" as the event
    5. Save the webhook
  </Step>
</Steps>

### EmailBison

<Steps>
  <Step title="Get your credentials">
    1. Log in to your EmailBison account
    2. Go to Settings → API
    3. Copy your API key and note your instance URL
  </Step>

  <Step title="Add connection in Replyify">
    1. Navigate to **Connections** in Replyify
    2. Click **Add Connection**
    3. Select **EmailBison**
    4. Enter a name for this connection
    5. Paste your API key
    6. Enter your instance URL (e.g., `https://yourcompany.emailbison.com`)
    7. Click **Connect**
  </Step>

  <Step title="Configure webhook in EmailBison">
    1. Copy the webhook URL from your new connection
    2. In EmailBison, go to Webhooks
    3. Add the Replyify URL for reply events
    4. Save your settings
  </Step>
</Steps>

## Managing Connections

### Viewing Connection Details

Click on any connection to see:

* **Status**: Active or paused
* **Last Event**: When the last reply was received
* **Webhook URL**: The URL to configure in your sequencer
* **API Key**: Masked view of your credentials

### Pausing Connections

You can pause a connection temporarily without deleting it:

1. Open the connection details
2. Click **Pause Connection**
3. The connection turns inactive

**When to pause:**

* Troubleshooting webhook issues
* Temporarily stopping processing for an account
* Testing a new configuration

<Info>
  Paused connections won't process incoming webhooks. Replies sent to paused connections are ignored.
</Info>

### Deleting Connections

<Warning>
  Deleting a connection is permanent. All associated data remains, but the webhook URL will stop working.
</Warning>

To delete a connection:

1. Open the connection details
2. Click **Delete Connection**
3. Confirm the deletion

## Webhook Configuration

### Webhook URL Format

Each connection has a unique webhook URL:

```
https://app.replyify.ai/api/webhooks/{platform}/{connectionId}
```

<Tip>
  Always copy the full URL including the connection ID. The ID is required to route replies to the correct connection.
</Tip>

### Webhook Events

Configure your sequencer to send these events:

| Event          | Required | Description                        |
| -------------- | -------- | ---------------------------------- |
| Reply Received | Yes      | When someone replies to your email |
| Email Opened   | Optional | Track open rates                   |
| Link Clicked   | Optional | Track engagement                   |

<Note>
  While Replyify can receive open and click events, the primary functionality focuses on **Reply Received** events.
</Note>

### Testing Webhooks

After setting up a connection:

1. Send a test campaign from your sequencer
2. Reply to the test email
3. Check Replyify inbox for the reply
4. Verify the connection shows "Last Event" updated

## Multiple Connections

You can connect multiple accounts and platforms:

**Use cases:**

* Different sequencers for different clients
* Multiple Instantly accounts for scale
* Consolidating replies from various tools

<Tip>
  Each connection has its own webhook URL, so you can route replies from different accounts to appropriate clients.
</Tip>

## Troubleshooting

### Connection Not Receiving Replies

1. **Verify webhook URL**: Ensure the full URL is copied correctly
2. **Check webhook configuration**: Confirm "Reply" events are selected
3. **Test manually**: Reply to a campaign email and wait 1-2 minutes
4. **Check connection status**: Ensure the connection isn't paused

### "Invalid API Key" Error

1. Regenerate your API key in the sequencer
2. Update the connection in Replyify with the new key
3. Save and test again