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Your inbox is the central hub where all replies from your connected email sequencers appear. Each reply is automatically processed and classified by our AI.

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Understanding Your Inbox

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Reply Categories

All incoming replies are automatically classified into categories:
AI only generates draft responses for positive categories (Interested, Meeting Request, Question). This ensures your AI reply credits are used efficiently.

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Reply Status

Each reply has a status that tracks where it is in your workflow:
  • Pending - New replies awaiting action
  • Ready - Replies with AI-generated drafts ready to send
  • Sent - Replies you’ve responded to
  • Archived - Replies you’ve dealt with and hidden from view

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Filtering & Sorting

Use the filters at the top of your inbox to find specific replies:

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Available Filters

Filter by reply status to focus on what needs attention:
  • Pending: See replies that need action
  • Ready: See replies with drafts ready to send
  • Sent: Review past conversations
  • Archived: Access archived replies
Filter by AI classification to prioritize high-value leads:
  • View only interested leads
  • See meeting requests
  • Review questions that need answers
If you manage multiple clients, filter to see replies for a specific client only.
Search by email address, name, or subject line to find specific conversations.

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Working with Replies

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Viewing a Reply

Click on any reply in your inbox to open the detail panel. You’ll see:
  • Thread History: The full conversation thread
  • Contact Info: Lead’s email and name
  • Category Badge: Current classification
  • AI Draft: Generated response (for positive replies)

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Changing Categories

If a reply is misclassified, you can manually change its category:
  1. Open the reply detail panel
  2. Click the category dropdown
  3. Select the correct category
The AI learns from your corrections over time, improving classification accuracy.

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Archiving Replies

Archive replies you’ve dealt with to keep your inbox clean and focused.

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How to Archive

  1. Open a reply
  2. Click the Archive button
  3. The reply moves to the archived status

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Viewing Archived Replies

Archived replies are hidden from the default view but can be accessed anytime:
  1. Click the Status filter
  2. Select Archived
  3. All archived replies will appear
Archived replies are excluded from analytics calculations. Only archive replies you’ve fully addressed.

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Keyboard Shortcuts

Speed up your workflow with keyboard shortcuts: