Your inbox is the central hub where all replies from your connected email sequencers appear. Each reply is automatically processed and classified by our AI.Documentation Index
Fetch the complete documentation index at: https://docs.replyify.ai/llms.txt
Use this file to discover all available pages before exploring further.
Understanding Your Inbox
Reply Categories
All incoming replies are automatically classified into categories:| Category | Description | AI Response |
|---|---|---|
| Interested | Leads showing buying intent | Yes |
| Meeting Request | Leads wanting to schedule a call | Yes |
| Question | Leads asking for more information | Yes |
| Not Interested | Polite declines | No |
| Out of Office | Auto-replies and OOO messages | No |
| Unsubscribe | Opt-out requests | No |
| Bounce | Undeliverable emails | No |
AI only generates draft responses for positive categories (Interested, Meeting Request, Question). This ensures your AI reply credits are used efficiently.
Reply Status
Each reply has a status that tracks where it is in your workflow:- Pending - New replies awaiting action
- Ready - Replies with AI-generated drafts ready to send
- Sent - Replies you’ve responded to
- Archived - Replies you’ve dealt with and hidden from view
Filtering & Sorting
Use the filters at the top of your inbox to find specific replies:Available Filters
Status Filter
Status Filter
Filter by reply status to focus on what needs attention:
- Pending: See replies that need action
- Ready: See replies with drafts ready to send
- Sent: Review past conversations
- Archived: Access archived replies
Category Filter
Category Filter
Filter by AI classification to prioritize high-value leads:
- View only interested leads
- See meeting requests
- Review questions that need answers
Client Filter
Client Filter
If you manage multiple clients, filter to see replies for a specific client only.
Search
Search
Search by email address, name, or subject line to find specific conversations.
Working with Replies
Viewing a Reply
Click on any reply in your inbox to open the detail panel. You’ll see:- Thread History: The full conversation thread
- Contact Info: Lead’s email and name
- Category Badge: Current classification
- AI Draft: Generated response (for positive replies)
Changing Categories
If a reply is misclassified, you can manually change its category:- Open the reply detail panel
- Click the category dropdown
- Select the correct category
Archiving Replies
Archive replies you’ve dealt with to keep your inbox clean and focused.How to Archive
- Open a reply
- Click the Archive button
- The reply moves to the archived status
Viewing Archived Replies
Archived replies are hidden from the default view but can be accessed anytime:- Click the Status filter
- Select Archived
- All archived replies will appear
Keyboard Shortcuts
Speed up your workflow with keyboard shortcuts:| Shortcut | Action |
|---|---|
↑ / ↓ | Navigate between replies |
Enter | Open selected reply |
Esc | Close detail panel |
A | Archive current reply |
S | Send draft response |