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POST
Send Reply
Send a response email to the original sender. This marks the reply as sent and records the sent response.

Path Parameters

string
required
The unique identifier (UUID) of the reply

Request Body

string
required
The email content to send. Can be plain text or HTML.
string
Override the recipient email address (defaults to the original sender)
array
Array of email addresses to CC
array
Array of email addresses to BCC

Response

object
The updated reply object with status set to sent

Examples

Send with Default Response

Send with CC/BCC

Response Example

Errors

The request is missing the response field.
This reply has already been sent and cannot be sent again.
The specified reply ID doesn’t exist in your workspace.
The email could not be sent through the connected platform.

Notes

Sending a reply triggers the reply.sent webhook event if you have webhooks configured.
Once a reply is sent, it cannot be unsent or modified. Make sure to review the response before sending.