Skip to main content
PATCH
Update Reply
Update properties of an existing reply, such as changing its category or modifying the draft response.

Path Parameters

string
required
The unique identifier (UUID) of the reply

Request Body

string
Update the reply’s category by providing a category UUID
string
Update the reply status. Options: pending, ready, archived
To set status to sent, use the Send Reply endpoint instead.
string
Update or set the draft response content

Response

object
The updated reply object (same structure as Get Reply)

Examples

Change Category

Archive a Reply

Update Draft Response

Response Example

Errors

The provided category ID doesn’t exist in your workspace.
The specified reply ID doesn’t exist in your workspace.