Skip to main content
Outgoing webhooks let you receive real-time HTTP notifications when events happen in Replyify. Use them to sync data with your CRM, trigger automations, or build custom integrations.

​
Setting Up Webhooks

  1. Go to Settings > Webhooks in your dashboard
  2. Click Add Webhook
  3. Enter a name, your endpoint URL, and optionally a signing secret
  4. Select which events you want to receive
  5. Click Create Webhook

​
Testing Your Endpoint

Use the Test button next to any webhook to send a sample payload. This verifies your endpoint is reachable and responding correctly.

​
Payload Structure

All events follow the same structure: 
{
  "event": "reply.received",
  "timestamp": "2025-01-27T12:00:00Z",
  "workspace_id": "uuid",
  "data": {
    // Event-specific fields
  }
}
See the Events reference for details on each event type.

​
Verifying Signatures

If you set a signing secret, verify the X-Replyify-Signature header using HMAC-SHA256: 
import hmac
import hashlib
import json

def verify_webhook(payload, signature, secret):
    expected = hmac.new(
        secret.encode(),
        json.dumps(payload).encode(),
        hashlib.sha256
    ).hexdigest()
    return hmac.compare_digest(signature, expected)
See the Security reference for more details and examples in other languages.

​
Retry Policy

Failed deliveries (non-2xx response or timeout) are retried up to 3 times with exponential backoff. You can monitor delivery status in the Recent Deliveries section of each webhook.

​
Use Cases

  • CRM Sync — Push new interested leads to your CRM when reply.received fires
  • Slack Notifications — Alert your team when positive replies come in
  • Analytics Pipeline — Stream reply data to your analytics warehouse
  • Custom Workflows — Trigger Zapier/Make automations on any event