Webhooks Guide

Outgoing webhooks let you receive real-time HTTP notifications when events happen in Replyify. Use them to sync data with your CRM, trigger automations, or build custom integrations.

Setting Up Webhooks

Go to Settings > Webhooks in your dashboard
Click Add Webhook
Enter a name, your endpoint URL, and optionally a signing secret
Select which events you want to receive
Click Create Webhook

Testing Your Endpoint

Use the Test button next to any webhook to send a sample payload. This verifies your endpoint is reachable and responding correctly.

Payload Structure

All events follow the same structure:

{
  "event": "reply.received",
  "timestamp": "2025-01-27T12:00:00Z",
  "workspace_id": "uuid",
  "data": {
    // Event-specific fields
  }
}

See the Events reference for details on each event type.

Verifying Signatures

If you set a signing secret, verify the X-Replyify-Signature header using HMAC-SHA256:

import hmac
import hashlib
import json

def verify_webhook(payload, signature, secret):
    expected = hmac.new(
        secret.encode(),
        json.dumps(payload).encode(),
        hashlib.sha256
    ).hexdigest()
    return hmac.compare_digest(signature, expected)

See the Security reference for more details and examples in other languages.

Retry Policy

Failed deliveries (non-2xx response or timeout) are retried up to 3 times with exponential backoff. You can monitor delivery status in the Recent Deliveries section of each webhook.

Use Cases

CRM Sync — Push new interested leads to your CRM when reply.received fires
Slack Notifications — Alert your team when positive replies come in
Analytics Pipeline — Stream reply data to your analytics warehouse
Custom Workflows — Trigger Zapier/Make automations on any event

Getting Started

Using Replyify

Integrations

Troubleshooting

Setting Up Webhooks

Testing Your Endpoint

Payload Structure

Verifying Signatures

Retry Policy

Use Cases

​Setting Up Webhooks

​Testing Your Endpoint

​Payload Structure

​Verifying Signatures

​Retry Policy

​Use Cases

Setting Up Webhooks

Testing Your Endpoint

Payload Structure

Verifying Signatures

Retry Policy

Use Cases